# Privacy Policy **Last Updated: September 4, 2025** Quantum Swap is committed to protecting your privacy while providing fast, secure, and seamless token swapping services. This Privacy Notice explains how we collect, use, disclose, and otherwise process information in connection with our website, platform, and Services, including swaps, cross-chain transactions, and related functionalities (collectively, the “Services”). **Definitions:** * **“We,” “us,” “our”** = Quantum Swap * **“You,” “your,” “user”** = any individual accessing the Services By accessing or using the Services, or by agreeing to our Terms of Service, you confirm that you have read, understood, and accepted this Privacy Notice. Continued use after updates constitutes acceptance of the amended Privacy Notice. > **Important:** If any part of this Privacy Notice is unacceptable to you, do not use the Services. *** ### **Transaction Data** When performing a transaction (swap, cross-chain swap, send/receive tokens), Quantum Swap automatically collects **Transaction Data**, including: * Sending wallet address * Receiving wallet address * Token types and amounts * Transaction timestamps * IP address > **Note:** We do not actively attempt to personally identify you, but Transaction Data could theoretically allow identification. **Retention:** * Standard: 72 hours, automatically deleted * Extended: Retained only if a support issue requires it, then deleted post-resolution **Immediate Deletion Option:**\ Users can immediately delete Transaction Data via the **“Manage My Data”** page. Be aware that deleting data immediately may limit support effectiveness. *** ### **Wallet & Token Information** When connecting your wallet: * We receive wallet addresses, token balances, and transaction history relevant to the swap * Network information (Solana, Ethereum, BSC, etc.) is collected to facilitate routing * For multi-chain swaps, multiple wallet connections may be required **Staking or Token-Related Events:** * If using staking or other token services, we may track staked balances, dates, quantities, and related events * All staking and unstaking actions are private within Quantum Swap but are visible on public blockchains *** ### **User Data Collection** #### **Data Provided by Users** * Wallet addresses and public blockchain info * Usernames, IDs, or passwords for optional account services * Communications via email, Telegram, Discord, or social media * User-generated content (posts, images, videos, messages) #### **Automatically Collected Data** * Device info, operating system, and browser type * IP address and geolocation * Analytics data for usage patterns > **Note:** Quantum Swap does not use cookies. #### **Third-Party Data Sources** * Interactions with other users on Telegram, Discord, or social platforms * Business partners or integrated service providers * Publicly available blockchain and blockchain analytics providers * Social media profiles (subject to privacy settings) *** ### **Use of Personal Information** We may use collected data to: 1. Provide and operate the Services, including executing swaps and cross-chain transactions 2. Authenticate your account and secure access 3. Communicate with users for support, updates, or announcements 4. Analyze usage and improve routing, UX, and liquidity sourcing 5. Conduct research, audits, and fraud prevention 6. Comply with legal obligations and enforce our agreements 7. Facilitate staking, token management, or other optional services 8. Process employment applications and onboarding 9. Share updates or marketing information if consented 10. Maintain safety, integrity, and security of the platform and user funds *** ### **Disclosure of Personal Information** We may share your information with: * **Affiliates:** Subsidiaries or companies under common ownership collaborating on Services * **Blockchain Participants:** Public blockchain transactions are visible to network participants * **Service Providers:** Hosting, analytics, infrastructure, or operational support providers * **Business Transactions:** In events like mergers, acquisitions, joint ventures, or asset sales * **Legal Authorities:** When required by law or to protect rights, safety, or property * **With Consent:** For public testimonials, community features, or other purposes approved by the user *** ### **Law Enforcement** Quantum Swap cooperates with law enforcement to the extent legally required in investigations of illicit activity. *** ### **Children and Young People** The Services are **not directed at users under 18**. If a minor provides personal information, parents or guardians may request deletion via support. Any data collected from minors will be promptly deleted. *** ### **Third-Party Websites & Links** Quantum Swap may link to third-party websites or services. This Privacy Notice **does not cover** their practices. We are not responsible for their content, data handling, or privacy policies. *** ### **Security & Best Practices** * Access Quantum Swap only via the official website or app * Never share your private keys or seed phrases * Be cautious of phishing attempts or unofficial social media accounts; Quantum Swap admins **never DM first** * Review and adjust privacy settings on any third-party wallets or platforms connected to Quantum Swap *** ### **Questions and Feedback** For privacy questions, concerns, or requests, contact our [Support Team](https://quantum-swap.gitbook.io/quantum-swap/help-center/contact-us).